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Privacy Policy

1. Introduction

Books For All Trust (“BFA”) is committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this website.

Your Personal Information may include:

  • Name

  • Age

  • Occupation

  • User ID and password of your choice

  • Email and mailing address

  • Telephone number

  • Payment processing details

  • Personal details

  • Any other data as BFA may require

Please read this entire Privacy Policy carefully.

Your use of the website constitutes your consent to all terms and conditions contained in this Privacy Policy (as amended from time to time).

2. Collection of Information

2.1 Site Browsing

You may browse the Site anonymously.
We do not require you to identify yourself or reveal Personal Information while browsing.

However, certain activities require Personal Information, including:

  • Registration on the Site

  • Making donations

  • Transactions on the Site

  • Contacting us

Without providing Personal Information, you may not be able to access some services.

2.2 Automatic Information Collection

While browsing, our system may automatically record general information (“General Information”), such as:

  • Date and time of visit

  • Referring website address

  • Browser type and version

  • Site activity hits

2.3 Nature of General Information

General Information is not Personal Information.
BFA does not link this information to individual identities.

2.4 Use of General Information

General Information is used for:

  • Statistical analysis

  • Tracking website traffic

  • Measuring public interest in BFA

This information may be shared at BFA’s discretion.

3. Usage of Personal Information

Personal Information collected will be used internally for:

  • Sending emails, updates, newsletters and promotional material

  • Donation reminders and utilisation reports

  • Processing donations

  • Delivering donation receipts

  • Maintaining confidential database records

  • Managing website operations

  • Responding to issues and enquiries

  • Understanding visitor trends

4. Disclosure of Personal Information

4.1 Internal and Service Providers

Access to Personal Information will be granted only to:

  • Authorised BFA personnel

  • Third-party service providers performing administrative services such as:

    • Data entry

    • Email dispatch

    • Label preparation

    • Order/donation processing

BFA cannot guarantee confidentiality maintained by such third parties and shall not be liable for loss of confidentiality.

4.2 Affiliates

BFA may share Personal Information with:

  • Associated organisations

  • Affiliated companies

  • Partner NGOs

BFA retains ownership rights and shares only necessary portions.

4.3 Third-Party Misuse

BFA shall not be liable for any loss or damage caused due to misuse of Personal Information by third parties.

4.4 Legal Disclosure

BFA reserves the right to disclose Personal Information without consent if required:

  • By law

  • For legal investigations

  • To protect BFA property

  • To protect visitors

  • To fulfill requests

  • As per organisational policy

5. Security

BFA uses updated security measures to protect Personal Information.

However, BFA makes no express or implied warranty regarding complete security of data.

6. External Links

The Site may contain links to external websites.

This Privacy Policy does not apply to those websites.
BFA is not responsible for their data practices.

Users should review privacy policies of other websites before sharing information.

7. Changes to Privacy Policy

BFA may modify this Privacy Policy at any time without prior notice.

Changes become binding once you continue using the Site.

8. Copyright Protection

All content on this Site including:

  • Graphics

  • Text

  • Icons

  • Logos

  • Images

  • Audio

  • Software

is the property of BFA and protected under Indian and international copyright laws.

Content may only be used for:

  • Enquiries

  • Donations

Any other reproduction, distribution or modification requires written permission from BFA.

DONATION REFUND POLICY

BFA processes donations carefully as per donor instructions.

In case of an erroneous donation or cancellation request:

  • BFA will respond within 15 working days after receiving a valid request.

  • Refund time depends on payment method.

Refund Request Requirements

The donor must send a written request within 3 days of donation to:

📧 info@booksforall.in

Along with:

  • Proof of deduction of donation amount

  • Original donation receipt (if issued)

Tax Exemption Certificate

If the tax exemption certificate has already been issued, refund will not be possible, except in case of an error by BFA.

International Donations

International refunds require a minimum of 15 days to process.

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